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Sunday, January 23, 2011

Minute Maid

Did you know that I serve Minute Maid juice on my flights? Nope, I didn't either. But apparently I do....according to the precious middle-aged, overweight dude in 18A just an hour or two ago. The conversation actually didn't involve me directly...but I was on the aft end of the trolley overhearing the exchange and giggling (I had to....I just had to):

18A: What kind of juice do you have?
Trolley Dolley: Orange, apple, cranberry and tomato.
18A: I want a can of Minute Maid orange.
Trolley Dolley: None of our juices come in a can and we don't serve Minute Maid.
18A: Yes they do. I want the one in a can.
Trolley Dolley: No sir, they all come in boxes. And we don't serve Minute Maid.
18A: No they don't. I've flown your airline 12 times over the last year and have always had Minute Maid orange in a can.
Trolley Dolley: No, I've been here for many years and have never seen Minute Maid.

You see, the truth is that we have never served Minute Maid. And have never served any juice in a can. I'm not sure what he settled on, but that's how exchanges occasionally go in this occupation. He was convinced of his own reality in spite of the fact that it wasn't the truth. I'm amazed how people get so easily confused. They will tell me that they flew my airline into, oh say, Lincoln, Nebraska last year to see their relatives. Well, the fact is that we don't fly to Lincoln. But they are convinced that we do. I'm not sure the specifics of how the human mind and psyche work. But it would be a long thesis for someone to write about. I'm wondering if he ever found his Minute Maid in a can today.


anne marie said...

teh stoopids - they are everywhere!

WickedGayBlog.com said...

Great post and I agree, people can be so convinced they are right and working with the public is tough work.

It sounds like you handled it very well though!

Blair said...

My big ass carry-on fit on the last flight. And now that I think of it, my big ass fit on the last flight too. I'm just sayin'. That's my own reality.

Shaney said...

Ease my mind Lewis I am soon to embark on my first overseas trip and I am petrified of flying. First time I flew I caught the train home!
Mmmm mind you I wouldn't mind getting stranded someplace else!

Cubby said...

This is why a defendant should never be convicted of a capital crime solely on eyewitness testimony. Humans are too unreliable.

Ur-spo said...

I still don't envy you your job/can not imagine how you do it at times.

wcs said...

I know I flew on your airline to Paris last month and you were my flight attendant. You bumped me up to first class where I was the only passenger. The food was great, including the roast suckling pig. Oh, and the pool! I loved the pool in first! And it was heated. Then the captain opened the sunroof and I caught some rays. Great airline.

So, can you get me out of 22B today and up to first? I know we're only going to San Jose, but I'd really appreciate it. Thanks.

Lemuel said...

"...have never served any juice in a can"?
*a-hem* (*giggle*)

CJ/Rick said...

You helped me with my seat belt extension the last time I flew with you!

Anonymous said...

People are idiots.

Cute post!


Theresa in Mèrida said...

When I worked retail we would often have people insist that we carried another store's brands. I had a lady want to return a sweater with the other anchor store's price tag on it.She was insistent, and seemed a bit confused so rather than argue further I took it back and gave her a store credit. I wonder if she tried to use it at the other store?

When I did audit we would often get checks made out to Sears or Penney's,neither of which was even in the same mall as us! Of course that meant both the sales associate and the customer were asleep at the wheel.
Our solution was to just stamp our name over it and deposit the check. The scary part is that not once did the bank refuse those checks.

Greg said...

People will believe what they want to believe, no matter what the facts say. just look at the current state of politics.

BosGuy said...

Example #342 why I would go postal in a job that had me interacting with the public.

Wayne said...

We have a picture haning on a wall across from the shampoo chairs. I'll occasionally get a , "is that a new picture?"
Which I respond, "nope! Same one that's been there for the last 13years."
Maybe it's time to really change that picture. :-)

tornwordo said...

Funny. I notice my parents are reinventing past experiences. I suppose we're next.